Microsoft Products offer loads of free online troubleshooting help...

http://support.microsoft.com/find-solutions

I, personally, haven't used this a lot. And, it seems aimed for "medium" users and tinkerers, rather than beginners. But still... nice to know there are options.

Is it worth upgrading to Office 2010?

A lot of the people I work with have been using Office 2003 for years and find re-learning a new interface very difficult. For some, going to Office 2007 was considered a steep learning curve. These folks don't use the bells and whistles of Office products... they use basic word processing, PowerPoint and spreadsheet functions.

I came across this article...and decided that when we finally get them moved over to re-built Win 7 machines (they are still on rebuilt/recycled Win XP machines now), we will try out LibreOffice instead.... and see if they even notice!

Here's the link:
https://windowssecrets.com/newsletter/two-free-full-blown-alternatives-to-ms-office/#story1

What's been your experience with these alternatives to the ever-more pricey, ever-more bloated MS products?

Reduce Spam....

by using a temporary disposable email address...

http://www.techsupportalert.com/content/how-use-disposable-email-addresses-and-avoid-spam.htm

Whenever you use your regular email address to create an account, you need to be aware of the possibilities that your email will be sold to others ... to spam your account.

Why not consider using a disposable address instead?